Office Management & Administration

Course Overview

This very practical Program provides expert training on the most important duties of modern office managers, administrators, supervisors and personnel; it aims to produce office managers/administrators who can effectively and efficiently supervise services essential to the smooth running of the enterprise.  The office and its personnel must be well managed, which requires training, supervision and control of personnel, equipment, and computer systems; and management of the communications network, the reception, the mailroom, cashiering, accounts work, stationery, office layout, and much more.  This practical and useful Program covers all of this and more.

Eligibility Requirements

Entry Qualifications
  • KCSE; C-Minus with acceptable bridging Certificate or Pre-university courses; any other
  • Recognized diplomas/certificates from recognized Institutions

Career Options

Course Duration

  • 1 Year

Mode of Study

  • Distance Learning
  • Online

Intake Periods

  • January
  • March
  • June
  • September

Course units outline

Modules
  • Module 1 – The Office and Management
  • Module 2 – The Office Environment
  • Module 3 – Office Activities and Responsibilities
  • Module 4 – Human Resource Management
  • Module 5 – The Management of Personnel
  • Module 6 – Office Equipment, Telecommunications and Computer Mediated Communication
  • Module 7 – Forms and Business Documents
  • Module 8 – Business Letters
  • Module 9 – Memoranda, Reports & Meetings
  • Module 10 – Checking Letters, Word Processing, Text Editing, Outgoing Mail and Despatching
  • Module 11 – Incoming Mail, The Office Reception, Stationery and Printing
  • Module 12 – Financial Matters, Final Accounts, Cash and Cashiering, Budgets

Mode of Application

Documents required when applying for registration (in duplicate):

  • Duly filled Registration and/or Examination forms.
  • Certified copies of certificates
  • Copies of identification document e.g. ID card, Passport, Waiting Slip or Birth Certificate
  • 2 Passport size photograph
  • Legal documents such as Marriage Certificates supporting change of names where applicable

Payment Details

BANK
MPESA

College of Human Resource Management (CHRM)

Bank Name Branch Branch Code Swift Account Number
Kenya Commercial Bank (KCB) Biashara street Branch 263 KCBLKENX 1180194667

MPESA​ ( Paybill Number – 522123 ) Follow the steps below to pay

  1. Select Pay Bill from M-Pesa menu
  2. Enter business no. 522123
  3. Enter Account No. 80295K(YourName)- Max 16 Characters
  4. Enter the amount to pay
  5. Enter PIN number
  6. Confirm payment details and submit payment

Downloads

Application Form

Tuition Fees

Ksh. 54,200 per semester

Department
School of Business & Social Studies
Level
CIC Programmes
Course Category
CIC Programs
Modes of Study
Distance Learning, Online
Intake Periods
January, July, March, September
Course Duration
1 Year
Examination Body
CIC-UK