Our Privacy Policy

Last Updated: 25th August 2023

At CHRM College, we respect and protect the privacy of our students, alumni, staff, partners, and visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, and programs.

1. Information We Collect

We may collect the following types of personal data:

• Full name, contact details (email, phone number, address)

• Identification details (ID number, admission number, etc.)

• Academic records and qualifications

• Payment and billing information

• Technical information (IP address, browser type, cookies when visiting our website)

2. How We Use Your Information

Your personal data is used for the following purposes:

• Processing student applications and admissions

• Managing academic and administrative records

• Communicating updates on courses, events, and programs

• Processing payments and issuing receipts

• Improving our services and website functionality

• Complying with legal and regulatory obligations

3. Data Sharing & Disclosure

We do not sell or rent your personal data to third parties. However, we may share information with:

• Accredited examination bodies (e.g., HRMPEB, KNEC, KASNEB, etc.)

• Regulatory authorities as required by law

• Service providers (IT, payment processing, communication systems) under strict confidentiality agreements

4. Data Storage & Security

• All personal data is stored securely, both electronically and physically.

• Access is restricted to authorized personnel only.

• We implement industry-standard safeguards to prevent unauthorized access, disclosure, or misuse.

5. Your Rights

As provided under the Kenya Data Protection Act, 2019, you have the right to:

• Access and request a copy of your personal data

• Request correction or deletion of inaccurate data

• Withdraw consent for certain data uses

• Object to processing of your personal data, where applicable

Requests can be made via: 📧 info@chrm.or.ke or 📞 +254 718 781 513.

6. Cookies & Website Tracking

Our website uses cookies to enhance your browsing experience. Cookies help us analyze traffic and tailor content to user preferences. You can disable cookies in your browser settings if you prefer.

7. Data Retention

We retain personal data only as long as necessary to fulfill academic, administrative, or legal obligations.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

9. Contact Us

For questions, concerns, or to exercise your data rights, contact us at:

CHRM College
Hazina Trade Center, 13th floor, Nairobi CBD
📧 Email: info@chrm.or.ke
📞 Tel: +254 718 781 513 | +254 784 744 412
🌐 Website: www.chrm.or.ke