Banking and Bank Operations

Course Overview

This Program is a comprehensive introduction to how banks work. It provides a thorough understanding of all types of banking from retail to investment banking, and covers global and central banking.

It gives understanding of the wide variety of activities undertaken and services provided by banks, how they operate and are regulated, and explains why banks are so important and how their activities impact on modern life, people, business, government and the economy.

Eligibility Requirements

Entry Qualifications
  • KCSE; C-Minus with acceptable bridging Certificate or Pre-university courses; any other
  • Recognized diplomas/certificates from recognized Institutions

Career Options

Course Duration

  • 1 Year

Mode of Study

  • Distance Learning
  • Online

Intake Periods

  • January
  • March
  • June
  • September

Course units outline

Summary of Major Topics
  • An explanation what banking actually is; a brief history of banking; the relationship of banks with households, businesses and government; banking and the economy.
  • An overview of the different aspects and types of banking.
  • Retail banking: deposits, lending to people and businesses, risk assessment checklist for lending and loans.
  • Retail banks: payments and transferring money, clearing systems, other retail bank services.
  • Corporate banking: lending, credit and credit analysis, project finance, bankers acceptances.
  • Corporate banking, interest rates and LIBOR; international trade, bills of exchange; other corporate banking activities and services.
  • How a bank operates: capital, liquidity and liquidity ratios, reserves, clearing systems, stockbroking.
  • Asset management and liability management, loan policy, the return on capital ratio, bank income.
  • Bank financial statements: balance sheets, income statements, bank performance ratios.
  • Investment banking: services provided to companies and governments; global investment banks, involvement in mergers, acquisitions and restructuring.
  • Investment banking and market trading, brokers, equities, derivatives, investment advice, funds, investment vehicles
  • Mutuals and finance houses; credit unions, deposit-taking institutions, factoring, leasing, insurance.
  • International banking; banking in the UK, Europe, the Americas, Asia, Australasia, Middle East, Africa.
  • Debt markets: treasury bills, government and corporate bonds, currency; prices, returns and yields.
  • Futures markets, Swaps markets, Options markets, Foreign Exchange markets and trading; derivatives, speculators.
  • Central banking, functions of central banks, BASEL, insurance, compliance, disclosure.
  • Monetary policy, supply, demand, discount rates, the economy, quantitative easing, money laundering.
  • The regulation of banks; bank supervision and inspection; what is regulated and why, regulation systems.

Mode of Application

Documents required when applying for registration (in duplicate):

  • Duly filled Registration and/or Examination forms.
  • Certified copies of certificates
  • Copies of identification document e.g. ID card, Passport, Waiting Slip or Birth Certificate
  • 2 Passport size photograph
  • Legal documents such as Marriage Certificates supporting change of names where applicable

Payment Details


College of Human Resource Management (CHRM)

Bank Name Branch Branch Code Swift Account Number
Kenya Commercial Bank (KCB) Biashara street Branch 263 KCBLKENX 1180194667

MPESA​ ( Paybill Number – 522123 ) Follow the steps below to pay

  1. Select Pay Bill from M-Pesa menu
  2. Enter business no. 522123
  3. Enter Account No. 80295K(YourName)- Max 16 Characters
  4. Enter the amount to pay
  5. Enter PIN number
  6. Confirm payment details and submit payment


Application Form

Tuition Fees


Human Resource Management
CIC Programmes
Course Category
CIC Programs
Modes of Study
Distance Learning, Online
Intake Periods
January, July, March, September
Course Duration
1 Year
Examination Body