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Home > Academic > Diploma > Diploma in Customer Service - ICM

 DURATION
1 ½ Years
 QUALIFICATION
KCSE aggregate Grade of C- and above
 EXAMINER
ICM
 FEES
As Attached

Diploma in Customer Service - ICM


This is a program of study that provides students with the skills and knowledge necessary to excel in a customer service role and aims to help them provide excellent customer service effectively

COURSE SUMMARY

  • COURSE TYPE: Academic
  • COURSE LEVEL: Diploma
  • COURSE DURATION: 1 ½ Years
  • QUALIFICATION: KCSE aggregate Grade of C- and above
  • EXAMINATION BODY: ICM
  • CERTIFYING BODY: ICM
  • COURSE FEES: As Attached

STUDY MODES

  • SUNRISE 6.30 am - 8.30 am Weekday Daily
  • FULLDAY 8.30 am - 4.30 pm Weekday Daily/Saturdays
  • EVENING 5.30 am - 8.30 pm Evening Daily and class on Saturday
  • SATURDAY 8.30 am - 5.00 pm Every Saturday - whole day

OPEN INTAKES

  • JAN
  • MAY
  • SEP